Certainly, as a premium anime streetwear apparel brand, Kokoro is committed to providing high-quality products and excellent customer service. To ensure that our customers have the best possible experience, we have established the following Terms and Conditions :

1. Intellectual Property: All content and materials on the Kokoro website, including but not limited to text, images, graphics, logos, and software, are the property of Kokoro or its licensors and are protected by intellectual property laws. Users may not use or reproduce any content or materials without the express written permission of Kokoro.

2. User Accounts: Users may create an account on the Kokoro website in order to access certain features or services. Users are responsible for maintaining the security of their account information, including their username and password.

3. Privacy Policy: Kokoro collects certain personal information from users in order to provide its services. Kokoro’s privacy policy explains how this information is collected, used, and shared.

4. Product Descriptions: Kokoro makes every effort to provide accurate and detailed descriptions of its products. However, Kokoro does not guarantee the accuracy or completeness of these descriptions, and users should rely on their own judgment when making purchasing decisions.

5. Payment : Kokoro accepts various forms of payment, and users are responsible for paying any applicable taxes or fees.

6. Shipping: We offer free shipping on all orders over a certain amount, as determined by us. Shipping times and costs may vary depending on the destination and shipping method selected. We are not responsible for any delays or damages that occur during shipping, as they are the responsibility of the shipping carrier.

7. Returns and Exchanges: Due to the limited edition and custom-made nature of many of our products, we have a strict no-return and no-exchange policy. However, if a product is damaged or defective, we will do our best to provide a suitable solution, such as repair or replacement. Any such issues must be reported to us within 7 days of receiving the product, and the product must not have been worn or damaged by the customer.

8. Product Availability: All products sold on the Kokoro website are subject to availability. We make every effort to keep our inventory up-to-date, but we cannot guarantee that a particular item will be available at the time of purchase. If an item is out of stock, we will notify you as soon as possible and offer a refund or exchange.

9. Pricing: All prices listed on the Kokoro website are in INR and are subject to change without notice. We reserve the right to correct any errors or inaccuracies in pricing or product descriptions.

10. Use of the Website : You may use the website only for lawful purposes and in accordance with these terms and conditions. You agree not to use the website:
a. In any way that violates any applicable federal, state, local, or international law or regulation. To engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the website, or which, as determined by us, may harm Kokoro or users of the website or expose them to liability.